FAQ | Pet Resort, Dog Daycare | Tyler, Lindale TX

FAQ

How big are the kennels?

We have 4x4, which is perfect for small breed dogs, 4x6, and 6x6 (can accommodate 2 dogs comfortably).

Can my dogs stay in the same kennel?

Yes, they can board together in the same room.

What do I need to bring?

You are welcome to bring your own bed, blankets, toys, etc. Each room has a raised Kuranda bed for your pet's comfort.

Can I bring my own food?

Yes, but we do recommend putting the food in a sealed container. Or we can feed our food, 4 Health Brand Dog Food, at no extra cost.

Do you only allow certain breeds?

No, all breeds are welcome.

How many dogs are allowed to play at one time?

No more than 4-6 dogs at a time, and only if they all get along.

How long will my dog be out of its kennel?

All dogs get playtime, plus a daily activity, then will be rotated regularly throughout the day.

How far does your Pet Taxi go?

We will go as far as needed. The cost is $1/mile if under 100 miles round trip, and if over 100 miles, the cost is .70 cents/mile round trip.

What kind of activities do you offer?

We have playtime, nature walks, k9 massages, doggy puzzles, ATV rides, agility, TV time, and swimming.

What vaccines are required?

Bordetella within the last 6 months, Rabies, Canine distemper, Parvo, Adenovirus Type 2, and Parainfluenza in the last 12 months.

Can you administer medications?

Yes, we can give any medication needed at no extra charge.

In case of an emergency, what vet do you use?

We use Edom Vet, which is about 5 minutes away.

My dog is not friendly with other dogs. Is that okay?

Yes, that is fine. He/she will not get to interact with others.

Do you require dogs to be spayed or neutered?

No, that is not required.

What if my dog will not use the bathroom in the kennel?

No problem, we will put them on a potty walk list and will walk them several times a day.

What if my dog has allergies to certain things?

Just let us know at check-in and we will put an allergy alert on its kennel.

Is there downtime for my dog during daycare?

Yes, we have downtime to rest.

Can I come and visit my dog during the 30-day board and train?

Of course, you are welcome to visit anytime during business hours. If you would like to meet with the trainer also, please set up an appointment.

Do you charge a late check-out fee?

No, as long as you pick up within business hours for that day.

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